Inline Manual Menu

Blog
New release

Cover image for Get higher response rates with in-app Feedback

Get higher response rates with in-app Feedback

23 08 2017

With our new in-app Feedback feature, you can prompt users to respond to a quick form in context. Don’t wait to ask users for feedback. Ask them right then and...

Cover image for New release - Checklist to improve user onboarding

New release - Checklist to improve user onboarding

19 07 2017

Today we’ve released a new feature that has come directly from customer feedback. Say Hello to the Checklist!

Cover image for New! Improved translation workflow

New! Improved translation workflow

23 03 2017

With our clients, we’re helping onboard, convert, and engage new customers all around the world. When you’re reaching a global audience, multilingual support...

Cover image for New release - Better interactivity, integrations and targeting

New release - Better interactivity, integrations and targeting

07 03 2017

We’re so excited to share this much-anticipated release with you. With new integrations and flexible customization options, you will have more insight into and...

Cover image for iFrames support in Beta - Seeking testers

iFrames support in Beta - Seeking testers

29 11 2016

Would you like to get access to the next features and influence the direction of Inline Manual? Our beta program is available on request to our Standard and Enterprise...

Cover image for New Release - Now it's easier to browse your analytics

New Release - Now it's easier to browse your analytics

10 11 2016

We’re delighted to announce our latest release. We're laying the groundwork for some exciting developments which you'll see soon. We're making improvements to...

Cover image for Triggers now with branching - react to user activity

Triggers now with branching - react to user activity

06 09 2016

The trigger is the most important component that advances a user’s progress through your walkthrough. With triggers, you can react to user activity and bring...

Cover image for Easy and improved translations management

Easy and improved translations management

22 06 2016

Easily manage multiple languages and translate each step within a walkthrough. No need to create clones anymore. Seamlessly integrates  with our Automation, Release...

Cover image for New! Segment your users and auto-launch targeted in-app help

New! Segment your users and auto-launch targeted in-app help

19 01 2016

We have been working hard on our biggest release yet. Bringing you better way how to engage with your customers, how to make your product more successful and...

Cover image for Add knowledge base articles to in-app help

Add knowledge base articles to in-app help

10 09 2015

Summer has been very busy for us and we are bringing a lot of new updates to our service including the possibility to add a new topic type Redirect. It will allow you to link to any external resource. Link to knowledge base articles, support centre or files. Unify the user experience.

Cover image for New! Automation -  Launch walkthroughs for new users

New! Automation - Launch walkthroughs for new users

23 07 2015

Target first time users and launch a welcoming walkthrough for better onboarding experience.

Cover image for New! Track how users interact with your software onboarding process

New! Track how users interact with your software onboarding process

29 06 2015

Inline Manual can track users of your website and display reports describing who they are and how they behave. You can use these reports to find out where they...

Cover image for New! Discover drop-off funnels to improve conversion rates

New! Discover drop-off funnels to improve conversion rates

11 05 2015

Today we are releasing actionable detailed walkthrough analytics with drop off funnels, so you can learn how topics are being used and optimize them to convert...

Cover image for New translation support to localise in-app guides

New translation support to localise in-app guides

23 01 2015

Most of our customers are global companies who have their user base all around the world, therefore having a bespoke localised support is essential for theirs...

Cover image for Now - Easier user onboarding and in-app support

Now - Easier user onboarding and in-app support

18 11 2014

With the latest addition of launching specific topics via link or javascript API, we are introducing an option to hide or show topics within the widget end-users...

Cover image for Trigger automatic in-app tutorials and walkthroughs

Trigger automatic in-app tutorials and walkthroughs

30 10 2014

Your client is lost, they need your help. Usually if they contact you through current support channels, you will send them a link to knowledge base, you will...

Cover image for New release - so many updates, it can't fit into one post

New release - so many updates, it can't fit into one post

25 09 2014

From outside, it might have seemed like we have been quiet, but we were working really hard to bring you cutting edge functionalities. Almost everything changed...

Cover image for Enhanced export for better static documentation and testing

Enhanced export for better static documentation and testing

12 06 2014

Keeping your knowledge base up to date might be a tremendous task. And outdated documentation is worse than no documentation. With our latest release we are extending...

Cover image for Introducing new triggers - react to user actions in your app

Introducing new triggers - react to user actions in your app

24 04 2014

With todays release we are introducing four new interactions with which you can push your tutorials to the next level. It is like sitting next to your client...

Cover image for New feature - Discuss the topics using new Issues feature and collaborate better

New feature - Discuss the topics using new Issues feature and collaborate better

11 12 2013

Sometimes you have things to discuss or report, what if something is not working, who would you notify? Use the Issues now to keep track of Topic related discussions...

Cover image for New feature - Export to HTML - screenshots included

New feature - Export to HTML - screenshots included

22 11 2013

We made a promise to make creation of documentation for web apps as easy as possible. Enjoy the export option to HTML which you can then print, export to PDF...

Cover image for Save time. Automated testing for tutorials is here.

Save time. Automated testing for tutorials is here.

16 10 2013

Make sure all your tutorials are working with automated tests that are one click away.

Saving our clients time is our number one priority, and many hours are spent...

Cover image for Introducing Organizations for better collaboration

Introducing Organizations for better collaboration

07 08 2013

A simple way to manage group-owned documentation.

Cover image for Survey - The state of end-user documentation

Survey - The state of end-user documentation

23 05 2013

The survey seeks your views on how organizations are handling end-user documentation. Tell us about your problems you are facing and what would be the ideal solution...