Yes. No credit card is required, and you will get a fully functional working account that allows you to create an unlimited amount of walkthroughs, target users and set up everything, just like with paid account.
You can buy online and pay via credit card, or pay by invoice if you are working with a sales rep. Your trial will become your Inline Manual account.
Yes, you can, if you are paying annually, for US $2,500 or more, you can pay via invoice (contact sales).
Yes, we help our customers with building user experiences for your products, provide user onboarding consultations, design and further customizations (contact sales).
An active user is a user that logs in to your application and Inline Manual player is installed for them. It does not matter whether they use the Inline Manual walkthroughs or not, since you can target them with automated messages based on segmentation - hence why we need to track them. You can choose to limit who will have Inline Manual available on your side or you can disable analytics and people tracking.
Inline Manual is popular with marketers, support managers, product owners, sales, training and success managers who wish to create a better user experience for their customers and employees.
Inline Manual has been built with flexibility in mind. We support any application, from enterprise products to custom built applications. Contact us if you want to talk about a specific product.