Whatfix contract buyout available in credits

Whatfix Alternative? Inline Manual Wins With Faster Buying + Transparent Pricing (and a Whatfix Contract Buyout)

Why pay enterprise DAP pricing and procurement friction for features you won’t deploy? Inline Manual helps product teams improve onboarding, feature adoption, and self-serve support inside your app—without a heavyweight program or quote-only pricing.

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✅ Try free for 14+ days · ✅ No credit card needed · ✅ Whatfix contract buyout available in credits

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Compare: WalkMe Whatfix Toonimo

BEST FOR

• SaaS product teams shipping onboarding quickly
• Product onboarding, feature discovery, in-app help center, announcements, and analytics
• Transparent pricing and self-serve trial-first evaluation

NOT IDEAL FOR

• Enterprise enablement across many apps including desktop/internal systems
• Broad governance programs across multiple departments
• Organizations running broad training initiatives as a dedicated program

Inline Manual vs. Whatfix

Why Companies Choose Inline Manual Over Whatfix

Whatfix is a strong enterprise digital adoption platform—especially for large enablement rollouts across internal tools and departments. Inline Manual is built for customer-facing SaaS product teams who want to ship in-app guidance quickly, iterate often, and keep ownership in the product team—without a services-heavy rollout or quote-driven buying process.

Choose Inline Manual if you want:

Product onboarding, feature discovery, in-app help center, announcements, segmentation, localization, automation—shipped fast by the product team.

Choose Whatfix if you need:

Enterprise enablement across many applications, deeper governance controls, and broader training programs (including web/desktop/mobile and sandbox-style training initiatives).

Ratings & Proof

Backed by verified customer reviews

Source: G2

Inline Manual

⭐ 4.6/5

High-rated for product adoption speed and ease of use on G2.

Whatfix

⭐ 4.6/5

Whatfix publicly references a 4.6 G2 rating and large enterprise review volume.

Review counts and ratings change over time; validate the latest G2 snapshot during evaluation.

Trusted by teams at

The Real Difference

✅ Inline Manual: Transparent pricing that scales with your product

Start small, scale up without surprises with transparent plans.

❌ Whatfix: Demo-led pricing can slow evaluation

Whatfix pricing is typically quote-driven and starts with a demo/sales motion, which can add procurement steps for product teams moving fast.

✅ Inline Manual: Built for customer-facing SaaS onboarding

Everything you need to drive adoption inside your app: walkthroughs, tooltips, checklists, announcements, and an in-app help hub—owned by the product team.

❌ Whatfix: Enterprise-wide app coverage can add scope

Whatfix is designed for broad enterprise coverage across web, desktop, and mobile applications. If your focus is one customer-facing product, that breadth can be more than you need initially.

✅ Inline Manual: Fast time-to-value for lean teams

Publish quickly, iterate often, and measure what works—without a long rollout plan.

❌ Whatfix: Broader suite decisions can increase rollout complexity

Whatfix offers a broader suite (DAP, Product Analytics, and Mirror), which is powerful but can expand implementation scope depending on your goals.

✅ Inline Manual: Strong support + practical workflows

Inline Manual is frequently praised for responsive, helpful support—key when you want to move fast.

❌ Whatfix: Best outcomes often come with a structured enablement model

Whatfix includes strong enablement resources (such as CSM-led support and training), and tends to perform best when organizations have dedicated adoption ownership.

✅ Inline Manual: Best-fit for product onboarding and in-app self-serve

Inline Manual is optimized for SaaS onboarding, feature discovery, and in-app self-service—without requiring a full digital adoption program.

❌ Whatfix: Strong fit for enterprise transformation programs

Whatfix is a strong choice for multi-app enterprise transformation and governance-heavy initiatives, especially across internal systems.

Make Learning Your Product Feel Like Second Nature

Stop leaving users guessing. Give users guidance right when they need it—through interactive walkthroughs, tooltips, announcements, an in-app help hub, analytics, and automation.

PRODUCT WALKTHROUGHS

Transform Every Click into an “Aha!” Moment

Outcome: Reduce time-to-first-value and accelerate activation.

• Guide users through key workflows step-by-step
• Prevent confusion and reduce support tickets
• Reinforce next-best-action moments that drive adoption
• Segment experiences by plan, role, lifecycle stage, or behavior

See walkthroughs in action

IN-APP GUIDANCE

Answers at Their Fingertips, Without Breaking Focus

Outcome: Deflect tickets and keep users moving.

• Provide a centralized in-app help hub
• Deliver contextual tooltips at the moment of need
• Share updates and feature highlights exactly where they matter
• Turn docs into self-serve help inside the product

Explore in-app help

PRODUCT ANALYTICS

Know What Works. Fix What Doesn’t.

Outcome: Improve adoption with evidence—not guesses.

• Measure engagement with guidance (what’s used, what’s ignored)
• Identify drop-offs in onboarding and key workflows
• Combine behavior insights with feedback to prioritize improvements
• Iterate and track impact over time

See analytics examples

PERSONALIZED EXPERIENCE

Built for Everyone, Designed for Individuals

Outcome: Increase relevance and reduce noise.

• Match your UI so guidance feels native
• Localize experiences across many languages (including RTL)
• Use variables for personalization (role, name, plan, behavior)
• Deliver targeted experiences automatically

Learn about personalization

AUTOMATION & GOVERNANCE

Streamline, Automate, and Stay in Control

Outcome: Scale guidance without losing quality.

• Trigger experiences based on user behavior
• Collaborate with roles, approvals, and versioning
• Maintain quality as your product evolves
• Reduce manual work while expanding coverage

See automation workflows

Switch from Whatfix Without Paying Twice

If you’re stuck waiting out a Whatfix contract, you don’t have to delay improving adoption.

Switching incentive: we’ll cover your remaining Whatfix contract

When you move to Inline Manual, we can offset your remaining Whatfix commitment with Inline Manual credits so you can switch now, not later.

How it works

• Share your Whatfix order form or most recent invoice
• We confirm remaining value and eligibility
• You receive a matching credit/offset with your Inline Manual agreement

Typical rollout

• Day 1: install + publish your first tooltip/walkthrough
• Week 1: launch onboarding + in-app help hub
• Week 2: segment + measure adoption impact

Talk to us about buyout eligibility

Offer terms

• Available to new Inline Manual customers switching from Whatfix
• Requires proof of contract
• Subject to approval

Real Success Stories From Teams Like Yours

Every user journey starts with confusion and ends with confidence. See how teams use Inline Manual to drive adoption and reduce support load.

Doccle

“Inline Manual has been a huge help with reducing support tickets, providing instant information for the end-users, and improving in-app guidance when onboarding in Doccle.”

— Vera Martins, Product Designer, Doccle

Improved onboarding and support outcomes for a product used by over 1 million users.

Read story

Currie & Brown

“Nothing is too much trouble and the support we have received in resolving issues we have come across is fantastic. Inline Manual ensured its system worked within our Unit4 ERP system.”

— Sam Haslam, Group Business and Systems Manager, Currie & Brown

Rolled out guidance across Unit4 ERP to more than 2000 users in multiple languages.

Read story

LMC

“The LMC team uses Inline Manual to deliver personalized product experience within Teamio - a recruitment application for HR professionals. They significantly improved customer satisfaction and feature adoption for nearly 18,000 users.”

— Monika Štekrová, Customer Success Manager, LMC

Higher feature adoption and customer satisfaction across nearly 18,000 users.

Read story

FAQ

When is Whatfix the better choice?

If you’re running a large-scale digital adoption initiative across multiple enterprise applications and need web/desktop/mobile coverage, Whatfix can be a great fit.

Can I try Inline Manual without a sales call?

Yes—Inline Manual offers a free trial and doesn’t require a credit card to start.

Do you really buy out Whatfix contracts?

For qualified accounts, we can offset remaining Whatfix commitment with Inline Manual credits as part of your switch. Share your contract and we’ll confirm eligibility.

What does pricing look like?

Inline Manual has transparent pricing. Whatfix uses a custom pricing model and quote/demo flow.

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Try free for 14+ days. No credit card needed.

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