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User onboarding

Cover image for Create a User Onboarding Style Guide for Greater Impact

Create a User Onboarding Style Guide for Greater Impact

31 07 2017

Great User Onboarding copy helps people make decisions and learn quickly. How you write is as important as what you’re writing about. You can bake in good copywriting...

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User onboarding - How to guide first-time users to success

18 07 2017

In this article, we’ll show you how to guide first-time users to success. With in-app guidance, you can show your users how to be awesome with your app. They...

Cover image for What is user onboarding for SaaS software?

What is user onboarding for SaaS software?

12 07 2017

This guide includes an introduction to user onboarding, along with ideas for strategy and tactics you can use today.

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User onboarding best practice: Focus on benefits

06 02 2017

Product Managers and Product Marketers come to us when they realize they need an interactive walkthrough or a product tour for user onboarding. However, we advise...

Cover image for Think like a first-time user - Focus on benefits

Think like a first-time user - Focus on benefits

05 01 2017

Create a great first-time user experience. Make sure new users get the benefits you promised. Focus on tasks that get users results in your user onboarding process.

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Use in-app help to improve customer onboarding

15 11 2016

Unfortunately, we all have devastating experiences which started with the click of a button. That is where a friendly, guided tour can help users reach their...

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Improve customer onboarding by reducing UX friction

08 11 2016

It’s a scary prospect, clicking buttons. After years of teaching how to use software, we’re never surprised to hear: “What happens if I click this?”

There’s...

Cover image for Create tailored user onboarding experiences for customers

Create tailored user onboarding experiences for customers

24 10 2016

It’s rarely a good idea to develop and maintain an application with different UIs for different users. Yet an ideal user experience is one which is tailored and...