Cookies Policy
What cookies/tracking technologies do we use?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites and services. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
Why do we use cookies/tracking technologies?
Cookies and other tracking technologies helps us to customise and enhance your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.
Cookies set by third parties across our websites and services enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics.
List of cookies used by the Services that are under Inline Manual control
| Cookie Name | Purpose | Service using the Cookies | Privacy Notice |
|---|---|---|---|
| _inm_session | Used for maintaining the user session | App, Help portal, Author | http://inlinemanual.com/legal/policy |
| imGuestID | Used to identify anonymous users | App | http://inlinemanual.com/legal/policy |
| mautic_* | Marketing tool, messaging, tracking | Website, App, Help portal, Author | http://inlinemanual.com/legal/policy |
| mtc_* | Marketing tool, messaging, tracking | Website, App, Help portal, Author | http://inlinemanual.com/legal/policy |
| lhc_* | Chat session cookies | Website, App, Help portal | http://inlinemanual.com/legal/policy |
| has_js | Identification if the visitor has JavaScript enabled | Help portal | http://inlinemanual.com/legal/policy |
| PHPSESSID | Chat session cookie | Website, App, Help portal | http://inlinemanual.com/legal/policy |
List of third party cookies used by the Services
| Set by or on behalf of | Purpose | Service using the Cookies | Privacy Notice |
|---|---|---|---|
| Google analytics | Website analytics cookie for visitor information and source. | Website, App, Help portal, Author | http://www.google.com/intl/en/policies/privacy |
| Adwords Conversion | Conversion tracking cookie for ads delivered by Google Adwords | Website, App, Help portal, Author | http://www.google.com/intl/en/policies/privacy |
| Google Interest-based ads | Cookie to serve ads based on a user’s prior visits to our website. | Website, App, Help portal, Author | http://www.google.com/intl/en/policies/privacy |
| Facebook tracking to track people interactions with the Like button. | Website, App | http://www.facebook.com/about/privacy | |
| Doubleclick | Service for accessing multiple sources of online display advertising inventory. | Website, App, Help portal, Author | http://www.google.com/intl/en/policies/privacy |
| New Relic | Track the rendering time | Website, App | https://newrelic.com/privacy |
| Twitter tracking to track people interactions. | Website, App | https://twitter.com/en/privacy | |
| Wistia | Embedding interactive videos on our website and measuring engagement | Website, App, Help portal | https://wistia.com/privacy |
| __distillery | Set by Wistia | Website, App, Help portal | https://wistia.com/privacy |
| muxData | Set by Wistia | Website, App, Help portal | https://wistia.com/privacy |
| wistia-http2-push-disabled | Set by Wistia | Website, App, Help portal | https://wistia.com/privacy |
List of cookies from Inline Manual player
In case, that the Inline Manual player is using Cookies (when local storage is not available or when preference is set to use Cookies), following Cookies are used.
| Cookie name | Purpose | Privacy Notice |
|---|---|---|
| InmPlayerCurrent | Keeps track of current topic ID / step index | http://inlinemanual.com/legal/policy |
| InmPlayerContinuation | Count continuation attempts | http://inlinemanual.com/legal/policy |
| InmPlayerFolders | Keeps track of which folders are folded/unfolded | http://inlinemanual.com/legal/policy |
| InmPlayerMethod | Coordinate method calls between windows/frames | http://inlinemanual.com/legal/policy |
| InmPlayerTopicData | Keeps track of how the topic was activated, so that we can pass it to tracking when topic ends, even if that happens on different URL | http://inlinemanual.com/legal/policy |
| inline-manual-player-uuid | Used by statistics module to identify the visitor/user | http://inlinemanual.com/legal/policy |
You can set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those websites you are currently on.
For more information on controlling cookie settings in your browser, please refer to the following links:
- More information on "Incognito" mode and cookie setting in Google Chrome
- More information on "InPrivate" and cookie setting in Internet Explorer
- More information on "Private Browsing" and cookie setting in FireFox
- More information on "Private Browsing" and cookies setting in Safari
Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of many features of our Service(s).
To learn how to delete or disable cookies in general, visit http://www.allaboutcookies.org/manage-cookies.
Inline Manual customers have the responsibility to inform the individuals with whom they interact with via the help of the Service(s) about the cookies used by Inline Manual and by themselves and should obtain individuals’ consent, if necessary.
Do Not Track
Do Not Track (“DNT”) is an optional browser setting on our Websites that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not use technology that recognizes DNT signals from your web browser.
We partner with a third party to either display advertising on our Websites or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union, click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Advertising
We partner with third-party advertising networks to either display advertising on our Websites or to manage our advertising on other websites. Our ad network partner may use cookies and web beacons to collect information about your activities on our Website and other websites to provide you targeted advertising based upon your interests.