Thu May 23 2013, Marek Sotak

Survey - The state of end-user documentation

The survey seeks your views on how organizations are handling end-user documentation. Tell us about your problems you are facing and what would be the ideal solution. The results will be published.

What is this survey about?

Before the work began on Inline Manual, we conducted over 25 interviews using Skype. All that we wanted is to talk about our problems with end-user documentation and validate whether companies are facing the same issues as we do. We think it will be quite interesting to gather even more data publicly and publish the results.

How long will it take?

Filling out the survey will take no longer than 5 minutes and not all questions are compulsory.

Who should fill in the survey?

Anyone who is dealing with end-users and building web applications (websites are applications too).

How will my responses be used?

Results will be used to inform the public. These results will further contribute to initiatives and decision making in building a better solution for handing end-user documentation. Individual responses are confidential and cannot be identified through the survey.

For more information:

If you have any questions about the survey, please contact us by email at

Take our survey!

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