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FAQ

We are constantly updating the demo based on your questions.

Support hours?

We are open from 24/5. Our servers are monitored 24/7.

Who is an active user?

An active user is a user that logs in to your application and Inline Manual player is installed for them. It does not matter whether they use the Inline Manual walkthroughs or not, since you can target them with automated messages based on segmentation - hence why we need to track them. You can choose to limit who will have Inline Manual available on your side or you can disable analytics and people tracking.

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Hit the chat button at the bottom right corner if you have any questions. Happy to discuss any features, use cases or any concerns.

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