No need for training materials and multiple in-person training anymore. You can build the onboarding experience directly in the software your employees are supposed to work with.
You may think you would need to write code in order to create an experience on top of your software. Well, you don’t!
The Authoring tool allows you to create the content in a point and click way right on top of the desired application.
Availability is important during the onboarding period. For this reason companies usually have internal champions within the teams. Now you can multiply them by hundreds.
With Inline Helpcenter, the right answer is just a click away. Employees can access it anytime without leaving the application.
No repetitive questions anymore. Tooltips are persistent help right in the problematic parts of the software.
When automating the training and onboarding, you still want to know how you’re doing. Get insights on where the employees are in the onboarding process and understand if you’re giving them enough support.
Get insights about the overall performance of the content to understand where you could support the users better.
Identify where each of the users got in the onboarding experience, identify the problematic parts and iterate.
By implementing a digital adoption platform, your employees will be more productive faster and if they run into troubles, they always know where to get refresher training.
Researches show employees feel like they are losing time attending internal meetings and trainings, but they still need to learn. Let them learn from their desk.
By enabling employees to self-support themselves, you will greatly lower the workload at your internal helpdesk. And they will love you!
Don’t costly organise trainings and refreshers - researches prove that 70% of learnt is forgotten anyways. Inline help is always available.
Guide the users through your application to get them to desired goals faster. Allow the to learn by doing.
Support your users with tooltips explaining what they can do with your application. Directly where they are supposed to do it.
Let the users know how they are progressing through the education process with automated checklists.