Let your users know that you’ve built something new for them. Email announcements are not the most effective option, you will see better adoption if you do it directly in product.
Announce new features and releases with modals that will overlay the entire application. You can explain what is new straight away.
Use hotspots to grab the attention of the user while he is working with you app as he is used to. Once he clicks on it, launch a walkthrough sequence to show them what you've built.
Timing is important when driving feature adoption. And it doesn’t have to mean that you need to walk the users through it at some point, you might want to consider a persistent help as well.
Make sure you target the right set of users in the moments that matter to get the best traction for new features.
Tooltips offer you the opportunity to have a persistent help available in parts of the app where users are struggling the most.
As one of the old rules says: always measure everything. With Inline Manual you can see how many users have interacted with the content around new features and you can collect detailed feedback to understand how well you’re doing.
Gain insights on how users are interacting with the content that helps you to announce and walk them through the new features.
Collect feedback and NPS to understand how well you’re doing. You can collect feedback on pretty much anything you want and get the results in no time.
To implement Inline Manual, you just need to copy and paste a code snippet into your application and you are all set up!
Inline Manual becomes part of your application experience meaning your users will never need to install additional plugins or leave your application.
Need to change the flows? No problem - you don’t have to bother your developers ever again and can change the flows yourself.
Target the messages to point your users to new features to achieve the biggest impact in adoption and repeated feature use.
Catch the attention of your users to introduce new features or drive the adoption of existing ones.
Guide the users through your application to get them to desired goals faster. Allow the to learn by doing.
Use modals for announcements, to run promotions, drive conversions and upsells or simply to welcome your users.